TOKIKATA Inspection and Maintenance

■ Why Regular Maintenance Matters

~We recommend maintenance at least every 2 years~

When dirt builds up between the comb teeth, static electricity is more likely to occur, and the effect of improving hair parting tendencies may become inconsistent.

Keep it in the best condition at all times with regular maintenance.

[Maintenance Details]

① Removal of rust that develops during daily salon work
② Mirror polishing of the comb and handle sections
③ Inspection of each part

Restored to the same quality as when new.

[Time We Keep Your Item]

Returned in about 5 days, excluding weekends and public holidays.

[How to Send by Mail (Maintenance Only)]

① Complete payment on this product page and mail your TOKIKATA to us. Maintenance will begin once the item arrives.

-Mailing address for items to be serviced-

〒151-0053
東京都渋谷区代々木1-54−4 YS.Ⅱ ビル 2F
TEL 03-6380-0359

② Once maintenance is complete, we will return your item to you.

※ The number of days we keep your item varies depending on the maintenance status, so a delivery date and time cannot be specified.

See how to send by Letter Pack Light 

[How to Send by Mail (Maintenance + Rental Plan)]

①Select the “Maintenance + Rental Plan” on this product page and complete payment.After confirmation, we will send a rental item to you. Once the rental item arrives, please send the item to be maintained to us.

② Maintenance will begin once the item arrives.

-Mailing address for items to be serviced-

〒151-0053
東京都渋谷区代々木1-54−4 YS.Ⅱ ビル 2F
TEL 03-6380-0359

③ Once maintenance is complete, we will return your item to you.

④ After the maintained item arrives, please return the rental item within 1 week.※ The number of days we keep your item varies depending on the maintenance status, so a delivery date and time cannot be specified.

[Turnaround Time]

After the item arrives at our office, it will be returned in about 5 business days.
(excluding weekends, public holidays, the New Year period, and summer holidays)

Yamato delivery flat rate ¥770 (tax incl.), Okinawa ¥1,650 (tax incl.)

※ Shipping costs from your location to our office are to be paid by the customer (including the rental item in the case of rental).

※ For cash on delivery, a separate cash on delivery fee applies.
(Varies by purchase amount, from ¥330 (tax incl.))

[Important Notes]

・For Letter Pack, if the packaging exceeds the specified thickness, the item may be returned after posting, so please be careful about the thickness.

・Maintenance is limited to the product surface and does not include grinding, so for cracks, chips, etc.,depending on the condition of your TOKIKATA, paid repairs may be required.